Frequently Asked Questions

We ship within the 48 contiguous United States. We do not currently offer international shipping or delivery to Alaska, Hawaii, or U.S. territories.

In-stock décor, objects, and accessories typically ship within 5–8 business days. Large furniture and art pieces are delivered via white glove service and typically require 2–4 weeks from order confirmation.

White glove delivery includes scheduled delivery by appointment, placement in your room of choice, and removal of all packaging materials. Please ensure someone is present at the time of delivery to inspect and sign for your order.

Inspect all items thoroughly before signing the bill of lading. Note any damage or discrepancy directly on the bill of lading at the time of delivery, and contact us within 24 hours with photographs. Claims submitted after this window may not be honored.

It is the buyer's responsibility to verify the dimensions of all entry points including doorways, hallways, stairwells, and elevators before placing a furniture order. We cannot accept returns due to an inability to deliver.

All vintage items are final sale. Each piece is hand-selected for its character, materiality, and history — natural patina, minor wear, and the marks of time are inherent to the work and are not considered defects. We encourage you to review all photographs and written descriptions carefully before purchasing.

While rare, damage can occur in transit. If your item arrives damaged, please note this on the bill of lading at delivery, photograph the damage, and contact our team within 24 hours at admin@stroud.studio. We will work to resolve the issue promptly.

Orders may be cancelled within 24 hours of placement. After this window, production and logistics may already be underway and cancellations cannot be guaranteed. Custom and made-to-order items cannot be cancelled once confirmed.

Our written descriptions and condition notes are the authoritative representation of each piece's actual state. Product photography is styled for presentation purposes. If you have questions about a specific item, we're happy to assist prior to checkout — reach us at admin@stroud.studio.

Yes. Stroud designs and sources bespoke pieces to order. Whether you're looking for something specific or want to commission an original design, reach out via our inquiry form and we'll begin a conversation.

Yes, we work with interior designers, architects, and other trade professionals. Contact us at admin@stroud.studio to discuss trade pricing and partnership.

We make every effort to represent our products accurately. However, colors and appearance may differ slightly depending on your screen settings. Our written descriptions and condition notes are always the definitive representation of any product.

Stroud carries furniture, lighting, objects, and textiles — a mix of curated wholesale, vintage, artisan, and in-house designed pieces. Each collection is limited-run and selected for its craftsmanship, material integrity, and design sensibility.

Every project starts the same way — with a conversation. Use our inquiry form to tell us about your space and we'll be in touch to discuss next steps.

You can reach us at admin@stroud.studio or through our inquiry form. We're based in Northwest Arkansas and respond within 1–2 business days.