Shipping policy

Domestic Shipping
We ship within the 48 contiguous United States. At this time we do not offer international shipping or delivery to Alaska, Hawaii, or U.S. territories.

Processing & Lead Times
In-stock décor, objects, and accessories typically ship within 5–8 business days, excluding holidays. Large furniture and art pieces are delivered via white glove service and typically require 2–4 weeks from order confirmation.

Once your order ships, tracking details will be sent to the email address on file. Stroud is not responsible for lost or stolen packages once a carrier has confirmed delivery.

White Glove Delivery
Furniture and oversized pieces are delivered by appointment through our white glove carrier partners. Delivery includes placement in your room of choice and removal of packaging materials. Please ensure someone is present at the time of delivery to inspect and sign for your order.

Before placing a furniture order, please confirm that the piece can be physically delivered into your home. It is the buyer's responsibility to verify the dimensions of all entry points including doorways, hallways, stairwells, and elevators. We cannot accept returns due to an inability to deliver.

Delivery Inspection
Upon delivery, inspect all items thoroughly before signing the bill of lading. Note any damage or discrepancy directly on the bill of lading at the time of delivery, and contact us within 24 hours with photographs. Claims submitted after this window may not be honored.