Refund policy

Vintage & One-of-a-Kind Items
All vintage items are final sale. Each piece is hand-selected for its character, materiality, and history — natural patina, minor wear, and the marks of time are inherent to the work and are not considered defects.

We encourage you to review all photographs and written descriptions carefully before purchasing. Our product imagery is styled for presentation purposes; the written description and condition notes are the authoritative representation of each piece's actual state. If you have questions about a specific item, we're happy to assist prior to checkout.

Furniture Sizing
We kindly ask that you confirm all furniture measurements before placing your order, including the dimensions of doorways, stairwells, elevators, and any other entry points. It is the buyer's responsibility to ensure the piece can be delivered and placed in your home.

Damaged or Defective Items
While rare, damage can occur in transit. If your item arrives damaged, please note this on the bill of lading at delivery, photograph the damage, and contact our team within 24 hours. We will work to resolve the issue promptly. Claims submitted after this window may not be honored.

Order Cancellations
Orders may be cancelled within 24 hours of placement. After this window, production and logistics may already be underway and cancellations cannot be guaranteed. Custom and made-to-order items cannot be cancelled once confirmed.